EZE MOBILE
Norridge, IL
EZE MOBILE
Norridge, IL
Warranty, parts, turnaround, your data, accessories, and trade-ins. No fine print games — if something here is not clear, call us and ask.
Every repair we do is covered for 30 days. If the part we installed fails on its own in that window, bring the device back and we will make it right.
The one condition: the part has to come back physically undamaged. We cannot warranty a fault caused after the repair — a new drop, a fresh crack, a bend, or liquid getting in.
Our standard parts are high-quality aftermarket components that we stand behind with the same 30-day warranty.
Prefer original or OEM? We can source those instead — just tell us before we start. Pricing and lead time differ, and we will quote you both up front.
We keep most common iPhone and Samsung parts on the shelf, which means same-day service on a lot of jobs.
Turnaround still depends on your exact model and what the device needs. Call (773) 331-7777 before you drive over and we will confirm what we have and how long it will take.
Hardware repairs do not require access to your device. We do not ask for your passcode and we do not open your phone up to look through it.
The only exception is when you ask us to — moving your data to a new device, setting a phone up, or checking that something works after a repair. That happens at your request, and only then.
Accessories can be exchanged for another item within 14 days of purchase. We do not refund accessories. Bring the item and your receipt to the store and we will sort out a swap.
You do not need to show ID to trade in a device with us.
Payout comes one of two ways: cash, or a phone of equal or lesser value in exchange. Which options are on the table depends on the device you bring in — we will tell you at the counter.
Any figure we give you online or over the phone is an estimate. The real offer is confirmed once we have the device in hand and can check its condition.
These terms apply to work and purchases at our Norridge store. Questions about any of it? Call (773) 331-7777.
No appointment needed for most repairs.